Terms & Conditions

UniExam provides academic support and consultancy services, including editing, advising, and skills development.

We do not supply completed essays or dissertations for direct submission.
All materials supplied are intended as drafts, study aids, or guidance documents only.
Clients remain fully responsible for tailoring, rewriting, and submitting their own original work in line with their institution’s rules.

Any document, notes, or edited work delivered by UniExam must be treated as a draft.
Submitting our materials as your own assessed work, without significant adaptation, may breach academic integrity policies.
UniExam accepts no liability for any plagiarism, academic misconduct, or disciplinary action resulting from misuse of our services.

Express services (e.g., 72-hour turnaround) begin only after the client and UniExam have exchanged sufficient information and confirmed the task requirements in writing (usually via email).
The 72-hour period refers to working hours/days only. Weekends and UK public holidays are excluded.
Turnaround commitments depend on timely communication from the client (e.g., providing documents, clarifications, or feedback).

Refund requests must be made in writing within 7 days of delivery.
Refunds will be processed within 10 UK working days if approved.
Refunds are not guaranteed where:
- The client changes the brief after work has started.
- The client fails to provide sufficient information.
- The dispute relates to academic grades or institutional outcomes, which are outside UniExam’s control.

UniExam provides guidance, not guarantees.
We do not warrant that use of our services will lead to any particular grade, award, or academic outcome.
Our maximum liability in any case will be limited to the total fee paid for the specific service in question.

All client documents and communications are treated as confidential.
We comply with UK GDPR in handling personal data. For further details, please see our [Privacy Policy].

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

UniExam may update these Terms & Conditions from time to time. Clients are encouraged to review them regularly. Continued use of the services constitutes acceptance of the revised terms.

Payment terms: Payment must be made in advance via Wix checkout; late or failed payments may result in cancellation.
Communication expectations (clients must use their email address registered at checkout for official correspondence).
Intellectual property (IP in drafts transfers to client once paid, but UniExam retains the right to reuse anonymised learnings for training/internal purposes).
Force majeure (no liability if delays are due to events outside your control, e.g., illness, internet outages, strikes).